My FUCKING MoBO
- Magus
- Manager
- Posts: 1005
- Joined: August 12th, 2009, 9:44 pm
- Ingame Name: [ATG] Mäġůş
- SteamID: STEAM_0:0:17489579
- Location: WI
My FUCKING MoBO
So asus sent me an email this morning that they won't replace my MoBo because it was damaged.
Here's the email I got.
**Please do not respond to this email. For any inquiries, please contact ASUS Product Support at http://service.asus.com or 812-282-2787**
Dear Mr. Frank,
Your RMA has been received; however there is a delay in processing as your unit was received with (trace damage), which is not covered under the ASUS manufacturer warranty. Due to the severity of the physical damage your unit is not repairable and needs to be replaced. For your reference, please review the attached pictures. For more information in regards to types of damage not covered under ASUS manufacturer warranty, please visit http://service.asus.com, http://support.asus.com, and/or refer to your User Manual. If you would like to continue with the RMA process for your ASUS product, please return the completed and signed credit card form by one of the following methods:
Fax: 510-797-2102
Email: asus_cc@asus.com (PDF/JPG formats accepted only)
Payment will need to be received no later than (3/21/12 ) to prevent your RMA from being returned unrepaired on (3/22/12 ). The repair process will take approximately 5-10 business days for repairs to be completed once payment has been approved. ) to prevent your RMA from being returned unrepaired on (3/22/12 ). The repair process will take approximately 5-10 business days for repairs to be completed once payment has been approved.
Cost of Replacement(all amounts are USD) – enter amounts on credit card form PRIOR to printing the form : enter amounts on credit card form PRIOR to printing the form :
Parts - $168.00
Shipping – please select one shipping method only on credit card form
Sales Tax** – please select one option only on credit card form
**Only if you reside in California or Canada will sales tax be charged. If you are outside California or Canada, please select "none".
All credit card forms must be received with a physical signature for credit card payment processing. If sending via email, you will need to complete the form, sign, and scan as a PDF/JPG format.
Thank you,
ASUS Product Support Team one shipping method only on credit card form
Sales Tax** – please select one option only on credit card form
**Only if you reside in California or Canada will sales tax be charged. If you are outside California or Canada, please select "none".
All credit card forms must be received with a physical signature for credit card payment processing. If sending via email, you will need to complete the form, sign, and scan as a PDF/JPG format.
Thank you,
ASUS Product Support Team one option only on credit card form
**Only if you reside in California or Canada will sales tax be charged. If you are outside California or Canada, please select "none".
All credit card forms must be received with a physical signature for credit card payment processing. If sending via email, you will need to complete the form, sign, and scan as a PDF/JPG format.
Thank you,
ASUS Product Support Team
Now, the photo they show is hard to tell whether it's even my board, and it shows some rubbing *which I don't remember*. So what the fuck do I do now.
Here's the email I got.
**Please do not respond to this email. For any inquiries, please contact ASUS Product Support at http://service.asus.com or 812-282-2787**
Dear Mr. Frank,
Your RMA has been received; however there is a delay in processing as your unit was received with (trace damage), which is not covered under the ASUS manufacturer warranty. Due to the severity of the physical damage your unit is not repairable and needs to be replaced. For your reference, please review the attached pictures. For more information in regards to types of damage not covered under ASUS manufacturer warranty, please visit http://service.asus.com, http://support.asus.com, and/or refer to your User Manual. If you would like to continue with the RMA process for your ASUS product, please return the completed and signed credit card form by one of the following methods:
Fax: 510-797-2102
Email: asus_cc@asus.com (PDF/JPG formats accepted only)
Payment will need to be received no later than (3/21/12 ) to prevent your RMA from being returned unrepaired on (3/22/12 ). The repair process will take approximately 5-10 business days for repairs to be completed once payment has been approved. ) to prevent your RMA from being returned unrepaired on (3/22/12 ). The repair process will take approximately 5-10 business days for repairs to be completed once payment has been approved.
Cost of Replacement(all amounts are USD) – enter amounts on credit card form PRIOR to printing the form : enter amounts on credit card form PRIOR to printing the form :
Parts - $168.00
Shipping – please select one shipping method only on credit card form
Sales Tax** – please select one option only on credit card form
**Only if you reside in California or Canada will sales tax be charged. If you are outside California or Canada, please select "none".
All credit card forms must be received with a physical signature for credit card payment processing. If sending via email, you will need to complete the form, sign, and scan as a PDF/JPG format.
Thank you,
ASUS Product Support Team one shipping method only on credit card form
Sales Tax** – please select one option only on credit card form
**Only if you reside in California or Canada will sales tax be charged. If you are outside California or Canada, please select "none".
All credit card forms must be received with a physical signature for credit card payment processing. If sending via email, you will need to complete the form, sign, and scan as a PDF/JPG format.
Thank you,
ASUS Product Support Team one option only on credit card form
**Only if you reside in California or Canada will sales tax be charged. If you are outside California or Canada, please select "none".
All credit card forms must be received with a physical signature for credit card payment processing. If sending via email, you will need to complete the form, sign, and scan as a PDF/JPG format.
Thank you,
ASUS Product Support Team
Now, the photo they show is hard to tell whether it's even my board, and it shows some rubbing *which I don't remember*. So what the fuck do I do now.
- Magus
- Manager
- Posts: 1005
- Joined: August 12th, 2009, 9:44 pm
- Ingame Name: [ATG] Mäġůş
- SteamID: STEAM_0:0:17489579
- Location: WI
Re: My FUCKING MoBO
And if I do need to get a new board, help me find one either online or at a local best buy (I live in Milwaukee) that's as cheap as fucking possible that works with my System. Fuck. Me.
-
- Donor
- Posts: 135
- Joined: August 14th, 2010, 11:40 pm
- Ingame Name: IM A COMPUTAH
- SteamID: STEAM:0:0:00000
- Location: New Jersey
Re: My FUCKING MoBO
$168 to REPAIR a motherboard? Fuck that. Tell them you demand your property back & buy a new one. It's not worth it for that price. I would like to see these pictures if available.
- PRETENDICA
- Manager
- Posts: 818
- Joined: June 26th, 2009, 8:48 am
- Ingame Name: [ATG] PRETENDICA
- SteamID: STEAM:0:0:17130959
- Location: Lincoln, Nebraska
Re: My FUCKING MoBO
I'd let let them know they've lost a customer for life. That sucks.
<---Thanks, Tahko!
- Marcus
- Donor
- Posts: 114
- Joined: May 3rd, 2010, 10:31 pm
- Ingame Name: [ATG] Marcus
- SteamID: STEAM_0:0:11563238
Re: My FUCKING MoBO
Not worth reparing a mobo, just get a new one, avoids it being broken again
- Stephen
- Founder
- Posts: 1646
- Joined: June 14th, 2009, 12:35 am
- Ingame Name: [ATG] ﯖҭϵҏӊϵɳ
- SteamID: STEAM_0:1:8566258
Re: My FUCKING MoBO
Well it was pretty obvious that they wouldnt rma it you blew it they dont have to do shit
Thats what buying insurance is for or properly wiring your components in the first place
Thats what buying insurance is for or properly wiring your components in the first place
- madmattd
- Admin
- Posts: 780
- Joined: October 9th, 2009, 7:00 pm
- Ingame Name: [ATG] madmattd
- SteamID: STEAM_0:0:22659932
- Location: MA
Re: My FUCKING MoBO
For a mobo that works with your stuff: any mobo that is socket 1155 (you have a Sandy Bridge CPU, right?) with at least one PCIe x16 slot should work.
"Chinese Sentries - they're cheap, crappy, and have little lights on the top!" - Pretendica
- Magus
- Manager
- Posts: 1005
- Joined: August 12th, 2009, 9:44 pm
- Ingame Name: [ATG] Mäġůş
- SteamID: STEAM_0:0:17489579
- Location: WI
Re: My FUCKING MoBO
I'm looking at this one:
http://www.newegg.com/Product/Product.a ... 6813157279
Compatibility/consensus?
http://www.newegg.com/Product/Product.a ... 6813157279
Compatibility/consensus?
- madmattd
- Admin
- Posts: 780
- Joined: October 9th, 2009, 7:00 pm
- Ingame Name: [ATG] madmattd
- SteamID: STEAM_0:0:22659932
- Location: MA
Re: My FUCKING MoBO
Compatible, yes. Personally I'm not a fan of ASRock, but that doesn't mean it isn't a good board. Z68 is a cool chipset. That one does only have one slot for a GPU though, if that matters to you (you won't be able to SLI/XFire someday).
"Chinese Sentries - they're cheap, crappy, and have little lights on the top!" - Pretendica
- Magus
- Manager
- Posts: 1005
- Joined: August 12th, 2009, 9:44 pm
- Ingame Name: [ATG] Mäġůş
- SteamID: STEAM_0:0:17489579
- Location: WI
Re: My FUCKING MoBO
So any recommendations on a specific board then?
Also sandwich whenever
Also sandwich whenever
- madmattd
- Admin
- Posts: 780
- Joined: October 9th, 2009, 7:00 pm
- Ingame Name: [ATG] madmattd
- SteamID: STEAM_0:0:22659932
- Location: MA
Re: My FUCKING MoBO
+1 to Gigabyte. I've build/had friends build about 10 computers with them over the last 3 years, no issues at all. They are sometimes a tad more expensive though. Asus is hit-or-miss from what I've seen in reviews, not that that necessarily means anything.
And Stephen is messing with you if you didn't know Magus
An 1155 will be what you need.
Options (by no means all-inclusive, find one with all the features you want):
http://www.newegg.com/Product/Product.a ... 6813128488
http://www.newegg.com/Product/Product.a ... 6813128538 - can't SLI, but can SSD cache (advanced feature of the z68 chipsets)
Asus has some similar boards too, but since your bad one was Asus and I didn't know which you got, I left them off. I also have no experience with them.
And Stephen is messing with you if you didn't know Magus
An 1155 will be what you need.
Options (by no means all-inclusive, find one with all the features you want):
http://www.newegg.com/Product/Product.a ... 6813128488
http://www.newegg.com/Product/Product.a ... 6813128538 - can't SLI, but can SSD cache (advanced feature of the z68 chipsets)
Asus has some similar boards too, but since your bad one was Asus and I didn't know which you got, I left them off. I also have no experience with them.
"Chinese Sentries - they're cheap, crappy, and have little lights on the top!" - Pretendica
- Magus
- Manager
- Posts: 1005
- Joined: August 12th, 2009, 9:44 pm
- Ingame Name: [ATG] Mäġůş
- SteamID: STEAM_0:0:17489579
- Location: WI
Re: My FUCKING MoBO
Great Matt. I'm diggin that first board. Thanks a lot!